The dispatcher
One platform to assign every job to the right crew member — human, ground or air — and hold the record of what happened. We are writing it in-house, and our own group’s deliveries will be its first load.
Everything we move will be a job
A job holds a pickup, a drop, a payload class, a time window, the handoff rules and the proof required. Modes can change mid-job; the job does not. This is the data model we are building against.
Addresses resolve to a hub, a store, a flat, a site gate, a locker or a rooftop port. Every point knows which modes can reach it.
Class S, M, L or BULKY, with flags for fragile, cold chain, high value and hazardous. Class decides which modes are even offered.
Express, same day or a scheduled slot. The window is a constraint on the dispatcher, not a promise printed after the fact.
Hand to person, leave in locker, hand to security, or install on site. Proof is OTP, photo, signature or box event — recorded per leg.
One parcel, three crew members
A mode is chosen per leg, not per job. The handoff points — ports and boxes — are what let a machine leg exist at all in an Indian city.
Watching the fleet, not just the map
Telemetry
Position, speed, load state and health for every crew member on shift, at one second resolution for machines. Rider telemetry is what we are building first.
Battery and charging
State of charge and cycle count per pack. Swap cabinets at hubs and boxes; the dispatcher will not assign a leg a pack cannot finish.
Maintenance
Service intervals by distance and duty hours, parts traceable to our own shop, machines pulled from dispatch when a check is due.
Incidents and remote assist
One incident log for people and machines. A machine that cannot resolve a situation will stop and call an operator, who takes it over.
Compliance is a feature, not paperwork
Every crew member — human or machine — has an identity record, a skill set, and the documents that let it work. The dispatcher reads that record before it assigns anything.
Book a delivery from your stack, from day one
Create a job, get a quote with candidate modes, subscribe to leg and proof events. REST with signed webhooks. In build now, in test with two of our own brands.
Book, track, reconcile COD, export proof of delivery, and see cost per parcel by mode and route. First version ships with the rider network.
Listing as a logistics service provider on the network, so sellers can reach us without a private integration.
A page per job for your customer, in your brand, naming the mode carrying it and the handoff to expect. Designed, in build with the dashboard.
{
"pickup": { "hub": "GORWA-01" },
"drop": { "society": "AKOTA-TOWER-B", "unit": "1104" },
"payload": { "class": "S", "mass_kg": 3.1 },
"window": { "from": "14:20", "to": "15:00" },
"handoff": "box_or_person",
"proof": ["otp", "photo"],
"modes": ["road", "air", "ground"]
}
→ 201 { "job": "0417", "mode": "air", "legs": 3,
"eta_min": 18, "quote_inr": 96 }